300tk FAQ — Frequently Asked Questions

KYC (Know Your Customer) verification is required to protect your account and prevent fraud. Before your first withdrawal, you'll need to upload a photo of your national ID or passport. Verification is usually completed within 24 hours, though during busy periods it may take up to 48 hours.

On the Login page Click the "Forgot Password?" link. Enter your registered mobile number or email and you'll receive an OTP. Use that code to set a new password — the whole process takes under 5 minutes.

No. Under 300tk's policy, each person may hold only one account. If multiple accounts are detected, all accounts may be closed and balances forfeited.

Yes. You can request a mobile number or email change from Account Settings. For security purposes, KYC re-verification may be required. Our support team will guide you through the entire process.

Log in and On the deposit page Choose your preferred payment method — mobile banking, bank transfer, or e-wallet. Enter the amount and required details. Once successful, the deposit will be credited to your account instantly.

The minimum deposit is BDT 300 and the minimum withdrawal is BDT 500. Maximum limits depend on your payment method and account level. Withdrawals are not available until KYC verification is complete.

Withdrawals via mobile banking or e-wallets are typically processed within 1–3 hours. Bank transfers may take 1–3 business days. Your first withdrawal may take a little longer due to KYC verification.

First, wait 30 minutes — occasional network delays can slow things down. If the balance still hasn't updated, take a screenshot of the transaction and submit it to 300tk live support. Our team will verify and resolve it promptly.

300tk charges no fees on deposits. Withdrawals are also generally fee-free. However, your payment provider may apply their own charges, which are outside our control.

After registration, your welcome bonus is automatically credited to your bonus balance when you make your first deposit. No promo code needed — it's applied automatically on your first deposit.

A wagering requirement means you need to bet a specified multiple of your bonus before you can cash it out. For example, a 10x wagering requirement on a BDT 1,000 bonus means you must place BDT 10,000 in bets before the bonus can be withdrawn. For more details, On the Promotions page View.

Share your unique referral code with a friend. When they register using that code and make their first deposit, both of you will receive a bonus. You can find your referral code in Account Settings.

Most bonuses are valid for 7–30 days, though the exact duration varies by promotion. If the wagering requirements are not met before the bonus expires, it will be cancelled automatically.

300tk offers betting on cricket, football, tennis, badminton, basketball, and more. Popular Bangladesh cricket matches are always available. You can also bet in real time with the Live Betting option.

300tk Live Casino features live roulette, blackjack, baccarat, poker, Dragon Tiger, and much more. Every game is streamed live with real dealers — just like being on a real casino floor.

300tk's In the game lobby There are over 500 slots, fishing games, table games, and more. Games from the world's top providers are all available here, with new titles added every week.

Bingo is a simple luck-based game. On the Bingo page Get a Bingo card, match the numbers as they are called, and win by completing a set pattern. No prior experience needed to get started.

Yes. 300tk uses 256-bit SSL encryption to keep all your data secure. Financial transactions are processed on separate, secured servers. Your personal information is never sold or shared with third parties.

Log in and go to Account Settings → Security → Two-Factor Authentication to enable it. You can set up 2FA via your mobile number or Google Authenticator. Once active, you will need to enter an OTP every time you log in.

300tk stores only the payment information required for processing, and it is kept encrypted at all times. Full payment card numbers are never stored. For more details, Privacy Policy Read.

Yes, 300tk is built with a mobile-first design. You can access all features directly from your browser on both Android and iOS devices, with no app download required. On the Platform page Everything is accessible through your mobile browser.

Once your connection is restored, refresh your browser and log in again. Game results are saved on the server, so any bets that were already in progress remain safe even if you get disconnected.

Go to Account Settings → Responsible Gaming → Deposit Limit to set daily, weekly, or monthly limits. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period. For more details, On the Responsible Gaming page View.

No. Once self-exclusion is activated, it cannot be cancelled before the chosen period (6 months to 5 years) has ended. This is intentional — to prevent impulsive decisions from reversing the commitment.

No, not under any circumstances. 300tk is strictly for users aged 18 and above. Age is verified during registration, and proof of age is required as part of KYC. Any account found to belong to a minor will be closed immediately.